** Policy

STORE POLICY

NOT ALLOWED YARD SALE OR RESALE !

No Exchange
No Refund *(See below▶).
No claims are accepted after 15 days of purchase.
No Custom order

For Mesh clothes, try a DEMO before to buy !
No claims are accepted after mesh purchases.

To receive a DEMO, left clic on the DEMO ICON on the vendor.

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ITEMS PERMISSIONS

Copy : YES
Transfer : NO
Mod : NO (Resizer scripted with “Delete Option”).

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JOIN GROUP

First, NEVER click on link sent in the “group chat”.
These links are always sent to steal your account.

** SPAMMERS WILL BE EJECTED IMMEDIATLY !

Group join fee : 50L (Non refundable, NO EXCEPTION). .
If you leave the group, you MUST pay the Fee again to get back into the group (NO EXCEPTION).

By wearing “Lillou’s Designs Group Tag”, you will have 30% refund on New Releases
and Exclusive Monthly Gift.

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REDELIVERY

Available only for item(s) purchased at Lillou’s Designs Mainstore
(Redelivery doesn’t work for Bargains Sales). If you have any problem, send a notecard to Lillou Merlin with the Name of item + Transaction.

If you need redelivery, locate the Redeliver Terminal at the entrance of the mainstore and left click on it.
Your purchase history will be provided as a URL to open using an external browser.

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BUY-AS-GIFT

Mainstore :
Left Click ‘Gift Icon” on vendor. A pop-up window will open.
Enter the AVATAR NAME and NOT the display name or username.
Right Click on vendor to pay

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Marketplace :
Click (Add To Cart As Gift)
Enter the AVATAR NAME.
Go to shopping Cart to Pay.

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MARKETPLACE

Marketplace can be slow with lag
Your item can be delivered between 15/30 minutes.

If you didn’t get your purchase after this time, please, contact Lillou Merlin ONLY BY NOTECARD.
NOTECARD must included :

YOUR NAME, NAME OF ITEM, YOUR TRANSACTION.
WITHOUT THIS NOTECARD, NO ITEM WILL BE RESEND – NO EXCEPTION

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BLOGGERS

We are not looking for bloggers at this time.
If you are willing to be added to the waiting list, please send a notecard to Lillou Merlin,with :

Your SL Name, your blog link, your Flickr link, any other links that you think useful, and a list where your blog is syndicated.
Thank you very much for your interest.

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If you have any questions, please contact Lillou Merlin ONLY BY NOTECARD !!!

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▶  No Refund unless you’ve bought the EXACT SAME item TWICE.

In this case, send a notecard to Lillou Merlin with :

YOUR NAME +NAME OF ITEMS +YOUR TRANSACTIONS.
WITHOUT THIS NOTECARD, NO ITEM WILL BE REFUND – NO EXCEPTION

To find your transaction, go to :
Second Life.com – Login – Account – Transaction.
Copy and paste your 2 transactions in a notecard, and send it to Lillou Merlin.